Total Ownership Experience®

To make your service experience as convenient as possible, Lake Norman INFINITI are dedicated to providing you a complimentary INFINITI Courtesy Vehicle whenever your INFINITI is in for warranty repair.

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Courtesy Vehicle From INFINITI

When you bring your INFINITI to Lake Norman INFINITI for repairs that are warranted, we’ll provide you with a vehicle with our compliments. It’s all part of our dedicated commitment to ensuring that servicing your INFINITI is as convenient as possible.

INFINITI Roadside Assistance

INFINITI knows that sometimes the unexpected occurs. Perhaps you find yourself far from home with a flat tire or you’ve run out of gas. Simply call our Roadside Assistance hotline at 1.800.662.6200 anytime of the day or night. By choosing Option #1, you’ll be put in touch with a supportive member of our staff who can offer you assistance.

Benefits for Trip Interruption

INFINITI even has you covered in the unlikely event that your vehicle breaks down when you are 100 miles or more from home. An INFINITI representative can help you secure and pay for transportation, meals and lodging for you and your companions should this happen. It’s this extra step that helps ensure that your experience is as free of worry as possible.

Customized Financial Services From INFINITI

One type of lease payment plan might work for you while it wouldn’t for someone else. This is why INFINITI offers creative options that meet your needs when you want to for purchase and lease a vehicle from us.

Incentives for Repeat Customers

It pays to purchase or lease a new INFINITI with us prior to the expiration of your current one. We’ll waive the security deposit on your new purchase when you do so. We can also waive up to $500 of the required liability that covers wear and tear and excess mileage.

Service Hours

  • Monday - Friday: 7:30am to 6:00pm
  • Saturday: 8:00am to 2:00pm
  • Sunday: Closed

Parts Hours

  • Monday - Friday: 7:30am to 6:00pm
  • Saturday: 8:00am to 2:00pm
  • Sunday: Closed

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